Products
Information about reMarkable paper tablets and accessories.
InkJoy Frame User Guide
QUICK START
Step1
Download the `APP` and Sign In
Install the `InkJoy Frame APP`, complete sign-up or sign-in, and get ready to add your frame.
Step2
Network Setup and Binding
Press and hold the device button for about 3 seconds. When the setup screen appears, open the 'APP', tap +, and follow the prompts to connect and bind the frame.
Step3
Send Your First Photo
Choose a photo in the 'APP', adjust the preview, and send it to the frame for the first display.
Explore More
After the first setup, continue with the topics below:
Gallery, including Explore and Personal Gallery
Frame Management and Share Frame
Gallery Slideshow and Mini Apps
Buttons, Indicator Lights, and Hardware Specs
Troubleshooting
If anything goes wrong during setup or daily use, start here:
Network Setup Troubleshooting
Indicator Lights to confirm the current device state
Power Off and Reset for restart and reset guidance
FAQ for common issues and answers
Popular questions
How do I create an account for my reMarkable paper tablet?
You can create an account by going to my.remarkable.com on your computer/phone. Click on Sign up to create your reMarkable account.
You can read more about how to set up your reMarkable and get started with your account here.
Can I pair my account with multiple devices?
You can pair up to five paper tablets with your account. To pair a device, go to my.remarkable.com, log in to your account, and then click on Manage devices, or Devices and apps in the menu in the upper-left corner. Then click on Pair device to start the pairing process for a new device.
All devices that are paired to the same account should be updated to the latest software version in order for pairing and syncing to work properly. If more than one device is paired to a specific account, all files from one device will be visible on the other devices.
Read step-by-step instructions for pairing with the cloud
If you’re re-pairing a device you’ve previously paired with the cloud, we recommend first updating to the latest software, and then performing a factory reset to avoid losing files.
How does the satisfaction guarantee work?
For customers who purchased a reMarkable in our webshop, we offer a 50-day satisfaction guarantee from the day of delivery, so you can try it risk-free. You can return accessories that came with your reMarkable. The 50-day satisfaction guarantee only applies to purchases made in the reMarkable webshop. If purchased elsewhere, please contact the place of purchase for specific return instructions.
Returns that are eligible for a refund within the 50-day satisfaction guarantee must include all the items in your original order (this means your Marker and Folio - if applicable). For security reasons, we’re only able to send refunds to the original payment method and payee.
See our Return policy for more information.
When will my order ship?
We offer the choice of express shipping or standard shipping. Note that the shipping method may vary depending on your address, country, and region. The estimated delivery times are found in our webshop during checkout.
Delivery times are calculated using business days, which are Monday through Friday, excluding holidays. Orders placed after our daily cut-off time or on weekends will be processed on the next business day.
Can I trade in my current reMarkable for a newer model?
reMarkable is not currently offering a trade-in program for reMarkable owners. For current reMarkable offers, please visit ourwebshop, or subscribe to our newsletter at remarkable.com.
